Becoming an Indispensable Employee in a Disposable World
Overview
Do you have what it takes to contribute to the sustained success of your
organization? There is a direct link between the continuing success of
a project, program, or process, and the self-directed behavior that project
leaders and members must be taught to practice. Learn how to capitalize
on the six fundamental issues facing today’s employees and their
leaders: Believing in Yourself, Taking Charge of Your Performance, Communicating
Effectively with Others, Satisfying Your Customers, Developing the Right
Menu of Skills, and Balancing Your Professional Life with Your Personal
Life. Your workshop leader will demonstrate that each of us has choices
we can make and behaviors we can adopt to become more valuable and productive
members in today’s workplace. This workshop is based on Neal’s
book, Becoming an Indispensable Employee in a
Disposable World.
Length of Workshop
One- and two-day versions. The information presented here applies to the
two-day version. The workshop can be customized based on the audience
needs and the length of the class.
Who Should Attend
General interest; includes Seasoned Employees, Bosses, Executives and
those just entering the workforce. The prerequisite knowledge required
is only an open mind and a desire to become a more productive and valuable
employee.
You Will Benefit
By learning how to:
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Survive the increasingly demanding workforce environment. |
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Influence your organization’s workplace culture. |
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Contribute to your company and industry. |
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Become a more valuable and productive employee. |
By being able to:
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Identify the six major issues facing today's employees — and their bosses. |
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Identify personal behaviors to adopt to gain a strong sense of confidence and self-esteem. |
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Identify actions to engage in to improve your performance and contributions in your job. |
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Identify behaviors to enhance interpersonal communications. |
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Define who your customers (both internal and external) are and describe a method to satisfy their needs and wants. |
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Determine the skills needed to excel in your job and prepare a Skill Enrichment Plan to help develop and enhance the skills necessary to achieve your skill objectives. |
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Identify your life goals and preparing a Life Goals Plan to help achieve each life goal. |
Workshop Outline
| I. | Believing
in Yourself. Before reaching one's potential either on or off the job, it is essential that a person gain a strong sense of confidence and self-esteem. This portion of the workshop covers areas of personal growth that will help participants more fully actualize themselves in the workplace and beyond. Topics addressed include: dealing with failure, criticism, risk-taking, decision making, perseverance, being happy, worry, guilt, feeling good about yourself. |
| II. | Taking
Charge of Your Performance. This is all about being accountable for one’s actions. A simple but powerful concept is advanced: Exert influence on the job in the same way you would if you owned the business. Topics addressed include time management, empowerment, making and meeting commitments, choices you have when confronted with a problem, driving critical problems to closure, improving continuously, challenging conventional thinking, recovering from setbacks. |
| III. | Communicating
Effectively with Others. How many times has it been said that an organization’s greatest problem is the failure of its members to communicate satisfactorily? Direction is offered on how people can learn to get along with one another. Principles of human behavior to adopt are identified that apply to the most common conflicts within an organization. |
| IV. | Satisfying
Your Customer. Every person who works has at least one customer — either within the workplace, outside of it, or both. Ultimately, individual success revolves around one's ability to understand and satisfy the needs and preferences of these customers. Workshop participants learn how to accomplish this business-critical task. |
| V. | Developing
the Right Menu of Skills. This portion of the workshop explains how to continuously improve one's skill value and be in a favorable position when opportunity knocks — or when you create opportunity. The Skill Enrichment Plan is introduced to show participants how they can deliberately improve their skills to become more valuable to their employer — and to themselves. |
| VI. | Balancing
Your Professional Life with Your Personal Life. This portion of the workshop examines the synthesis of professional life and personal life and highlights the role of an individual’s personal choice in achieving a balance between the two. The Life Goals Plan is introduced as an effective method to help decide one's overall goals in life and how to strike the necessary balance to achieve them. |
The workshop material is based on Neal's book, Becoming an Indispensable Employee in a Disposable World. The workshop materials include a notebook of viewcharts and this book.
Instructional Methods
Lecture, discussion, individual and group exercises. The workshop is conducted
by Neal or a qualified associate.
Workshop Size
Maximum 30.